Skip to content

Services

Enquiry automation is the work — the first two below. The rest is the engineering underneath it, available when it is what you actually need. Every engagement is a defined package priced in writing before anything is built.

01

Enquiry Automation

The whole path from a message arriving to it being answered, booked, quoted or escalated — and logged. One system, not a chatbot on a website.

What's included

  • Every published channel into one path (WhatsApp, forms, email, phone)
  • Classification and routing, with a human gate on clinical, legal and money
  • Booking against your real calendar, with confirmations and reminders
  • Quoting from your own rate card and margin rules — the model never sets a price
  • Case log for every enquiry, showing which rule fired and why
02

AI Agents & Voice

Specialist agents with real tools and real limits, orchestrated across a workflow — including voice agents that answer the phone, qualify, book and escalate on the line.

What's included

  • Multi-agent orchestration: classification, extraction, drafting and routing as separate roles
  • Voice agents with interruption handling and sub-second turn-taking
  • Tool access scoped per agent, with the tenant and record pinned by the workflow
  • Answers drawn from your own documents, each carrying its source
  • Human-in-the-loop checkpoints wherever the decision is clinical, legal or financial
03

Document AI & Extraction

Paperwork read instead of retyped — intake forms, invoices, contracts, shipping and compliance documents turned into structured, checkable data.

What's included

  • Named-field extraction into your systems, not a summary
  • Low-confidence fields flagged for review rather than guessed
  • Document sets checked against your own checklist, missing items named
  • Clause and term abstraction from contracts and leases
  • Straight into the CRM, ERP or sheet you already work from
04

Enquiry Path Trace

Before anything is built: how an enquiry actually reaches you today, who watches each channel, and the exact point it stops moving.

What's included

  • Every inbound channel your site publishes, tested end to end
  • Response-time reality check against what the site promises
  • Where enquiries are dropped, duplicated, or answered twice
  • Written findings and a fixed-price scope — yours to keep either way
05

Analytics & Tracking Engineering

Server-side tagging, conversion APIs, and consent-aware measurement — so every reported number reflects what actually happened.

What's included

  • Server-side tag infrastructure (GTM / custom endpoints)
  • Conversion API integrations with event deduplication
  • GA4 architecture with BigQuery export
  • Consent mode and privacy-compliant data flows
  • Webhook-verified order and lead truth pipelines
06

Data Infrastructure

Warehouse-native reporting on your own data. One source of truth for revenue, attribution, and customer behavior.

What's included

  • BigQuery data warehouse design and pipelines
  • Attribution and funnel modeling
  • Dashboard and reporting layers
  • Data quality monitoring and alerting
07

Web Design & Development

Fast, modern websites and landing pages engineered for performance, accessibility, and conversion — with the enquiry path wired in from day one.

What's included

  • Marketing sites and landing pages (Next.js / modern stacks)
  • E-commerce storefront builds and redesigns
  • Core Web Vitals and performance optimization
  • Conversion-focused page architecture
  • Enquiry capture and analytics instrumented from day one
08

Email & Retention Systems

Lifecycle flows and segmentation built on clean data — recovering revenue you already paid to acquire.

What's included

  • Lifecycle flow architecture (welcome, abandonment, post-purchase)
  • Segmentation built on verified behavioral data
  • Deliverability and list hygiene
  • Campaign performance measurement

Not sure where to start?

Watch the front desk handle a message first. Ten minutes, and it tells you far more than a proposal does.

See it running